Returns & Exchanges

At Rockaway Records, we want you to be completely satisfied with your purchase. If your item is damaged or not as described, you can return it within 30 days of delivery for a full refund or exchange.

Return Process

• 1.
  Initiate Your Return

  Contact our support team with your order number and clear photos of the item and its packaging if it arrived damaged.

• 2.
  Secure Packaging

  Carefully pack the record or collectible in its original mailer, ensuring the corners are protected to prevent transit damage.

• 3.
  Ship the Item

  Affix the provided return shipping label and drop the package off at any authorized carrier location.

• 4.
  Refund Processing

  Once our specialists inspect the returned item to verify its condition, we will issue a refund to your original payment method within 5 business days.